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Return & Refund Policy

Customer satisfaction is a top priority at Jalugo, and we offer a 100% money-back guarantee for any item purchased from our website or by telephone within 30 days of delivery, as long as the merchandise is returned to us in the same condition as sent.

To receive a refund, simply return your merchandise to us at the address below. Please send any return shipments with delivery confirmation, and your refund will be issued within 3 business days of receipt.

Jalugo, Inc.
25733 North Hillview Court #2
Mundelein, IL 60060

If you have any questions regarding an order, our return and refund policy, or any other customer service-related inquiry, we can be reached by phone at (847) 847-1446, or via email at support@jalugo.com.